Prime Way • Always on Time
Privacy Policy
This Privacy Policy explains how Prime Way collects, uses, and protects personal information when you visit our website or request logistics, evacuation coordination, crisis support, or VIP services.
Summary
We collect information you provide (such as your name, email, phone number, and message) and limited technical data (such as IP address and browser information) to operate this website, respond to requests, and improve service quality. We do not sell personal information.
Privacy details
Key disclosures about what we collect, how we use it, and the choices available to you.
Information you provide
When you contact us or request support, we may collect your name, email address, phone number, and the contents of your message. If you share sensitive details (e.g., health, travel, or security-related information), you do so voluntarily and we will use it only to evaluate and respond to your request.
Information collected automatically
Like most websites, we may collect technical data such as IP address, device type, browser type, pages viewed, and approximate location derived from IP. This data helps us maintain security, troubleshoot issues, and understand site performance.
How we use information
We use personal information to respond to inquiries, coordinate requested services, communicate updates, provide customer support, and maintain the security and integrity of our website. We may also use de-identified or aggregated data for analytics and service improvement.
Cookies and analytics
We may use cookies or similar technologies for essential site functionality and to understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect certain features.
Sharing and disclosures
We may share information with service providers who help us operate our website and communications, and with partners or vendors when necessary to fulfill your request. We may also disclose information if required by law or to protect rights, safety, and security. We do not sell personal information.
Data retention and security
We retain personal information only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards; however, no method of transmission or storage is completely secure.
Your choices
Your rights and options
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information. We will respond to verified requests as required by applicable law.
Access, correction, and deletion
You may request access to the personal information we hold about you and ask us to correct or delete it, subject to legal and operational requirements.
Opt-out of communications
You may opt out of non-essential communications at any time by contacting us at info@primewayllc.com. We may still send service-related or security notices when appropriate.